At Dunwell Structural Repair, every project starts with a story. Behind each crawl space encapsulation, waterproofing job, or foundation repair is a homeowner who noticed something was not quite right and decided to take action.
We recently spoke with a few of our new customers to learn what made them pick up the phone and call Dunwell. Here is what they had to say.
1. “I was tired of the musty smell every time it rained.” – Sarah, Winston Salem
Sarah had lived in her home for eight years and always noticed a damp smell coming from her crawl space after heavy rain. “I used to think it was normal,” she said. “Then a friend told me it could be mold or moisture under the house.”
After scheduling a free inspection, our team found standing water and damaged insulation. We installed a full crawl space encapsulation system to keep the space clean and dry all year long.
“It is amazing what a difference it made,” Sarah said. “Now my house smells fresh, and I do not worry every time it rains.”
2. “The cracks in my brick kept getting worse.” – David, High Point
When David first noticed a few small cracks near his front steps, he thought they were only cosmetic. But over time, they widened. “I finally realized the steps were not sinking. The house was,” he said.
Our inspection confirmed foundation settlement caused by shifting clay soil. After installing piers to stabilize and lift the affected area, David’s home is once again solid and level.
“I wish I had called sooner,” he told us. “The crew was great, and they explained everything as they worked.”
3. “I did not even realize how much energy I was losing.” – Michelle, Greensboro
Michelle called us after noticing high utility bills and cold floors in winter. A quick crawl space check revealed missing insulation and unsealed vents.
“I did not expect that fixing my crawl space would make such a difference in comfort,” she said.
Our team added insulation, sealed air leaks, and installed a vapor barrier. Now Michelle’s home feels warmer, her bills are lower, and her crawl space is protected from moisture.
4. “My realtor recommended Dunwell after the inspection report.” – Amanda, Lexington
Amanda was in the middle of selling her home when the buyer’s inspection revealed several structural concerns. “My realtor said Dunwell was the company to call for an honest evaluation and clear explanation,” Amanda shared.
Our team quickly inspected the home, created a repair plan, and worked with both parties to make sure everything stayed on schedule.
“The buyers were very happy with the professionalism and the detailed scope of work,” Amanda said. “It made the whole process much smoother and gave everyone confidence moving forward.”
Why Their Stories Matter
Every homeowner’s situation is unique, but one thing stays the same: peace of mind. Whether it is fixing cracks, stopping leaks, or keeping crawl spaces clean and dry, Dunwell Structural Repair helps protect what matters most.
If you have been putting off a foundation or moisture issue, now is the time to act. Your home will thank you.
📞 Call 336.867.0298 or visit dunwellsr.com to schedule your free inspection.
💬 We would love to hear your story!
Have you worked with Dunwell recently? Share your experience! Your story might inspire a future “Why I Called Dunwell” feature.